FAQ
Frequently asked questions
What is Chhanv?
Chhanv is a trusted referral network, an initiative of Under The Tree. When you need a professional — a lawyer, a CA, a developer, a designer, an educator or a medical specialist — you tell us what you need, and we introduce you to someone suitable from our network or wider community.
Does Chhanv provide the service itself?
No. Chhanv facilitates introductions. It does not provide legal, tax, medical, financial, technical, or creative services, and it does not supervise or guarantee the professional’s work.
Is the service free?
Asking for a referral costs nothing. The professional’s work is not free: you discuss the scope, timeline and fees directly with them, and you pay them directly. Chhanv does not take any part of that payment.
Does Chhanv take a commission from professionals?
No. There is no platform commission and referrals are never sold. Professionals may choose to make a voluntary, unrestricted contribution to Under The Tree, but this is never linked to a particular client, referral, fee or outcome, and it never affects who is referred.
How do you choose the professional?
Our team looks at the nature of your need, its urgency, your location and language, and practical constraints, and then suggests someone from the network who is suitable and available. Professionals are introduced based on suitability, availability, and community trust — never on payment.
How soon will I hear back?
Our team reviews every request personally, usually within one to two working days, and updates you on WhatsApp, SMS or email. If we cannot find a suitable professional, we will tell you honestly.
Can you guarantee the outcome?
No. Chhanv provides referrals based on availability and suitability. It does not guarantee a particular outcome, price, or professional result. Please assess suitability yourself and agree terms directly with the professional.
Can I ask for a doctor?
We can introduce you to certain medical specialists known to our network — currently ENT specialists, neurosurgeons and homeopathic doctors. We do not provide medical advice, diagnosis or treatment, and we cannot help in an emergency. In an emergency, please call 112 or go to the nearest hospital.
What can Chhanv not help with?
At present we do not make referrals for elderly or personal care at home, nurses or caregivers, electricians, plumbers, carpenters, painters, cleaners or other home repairs and household services, or emergency medical services.
Do you only help people in Noida or Delhi NCR?
No. Chhanv is rooted in Noida, but our network includes professionals across India and in other countries. Many consultations happen by phone or video. Tell us where you are, and we will look for someone suitable — in person nearby where that matters, or online where it does not.
How do I join as a professional?
Apply through the “Join as a professional” page. Our team reviews your profile and references before you receive any introductions. There is no fee to join and no obligation to accept every referral.
Still have a question? Get in touch.
Need help finding the right professional?
Tell us what you need. We will help you find a trusted professional.